
Nancy WhiteDirector of Sales
Nancy_White@SFGnetwork.com
Q: What do you do at your company? As Director of Sales, I lead the effort to earn new business for SFG in a variety of industries and verticals, including working with all facets of the subscription economy (magazines, memberships, digital, subscription products, etc.), offering SFG’s flexible technology and operational solution sets - SFG’s FlexOMS™ + FlexOps™ - and our unique partnership approach to working together.
Q: What is something at your business that a member could discover more about at the conference? Many IRMA members may be interested in exploring alternate ways of selling access to the information they publish. SFG’s Service Levels, Timed Access, and Recurring Charge solutions, as well as our FlexCharge™ advance credit card services, (Account Updater, Expiration Estimator and Advanced Decline Recovery), and pick/pack/ship for products help support publishers in these new ways of selling content.
Q: What hobbies or activities do you enjoy doing? I enjoy walking/jogging and am trying to get in 4-5 miles per day. I enjoy listening to a variety of book types (from Sci-Fi to Self-help) and podcasts – especially on those long walks. And I enjoy gardening and cooking/baking.

Ken SmithDirector of Partner Services
Ken_Smith@sfgnetwork.com
Q: What do you do at your company?
As Director of Partner Services, I lead SFG’s account management team, which acts as the primary contact for all of our clients. I am also very involved in presenting our technology solutions to prospective clients and managing many of our clients’ technology-based projects.
Q: What is something at your business that a member could discover more about at the conference?
Many IRMA members are expanding into additional business models such as memberships and ecommerce, and they need omnichannel technology solutions across all models in one system. SFG is leading the industry in technology-based solutions, including business intelligence and seamless integration with specialized third-party vendors. SFG offers a full range of technology and operational services, all in house and on site, and has recently developed new features to enhance its long-time, robust support for leading-edge business models, including “subscription box” and bundled membership marketing.
Q: What hobbies or activities do you enjoy doing?
After many years of neglect, I recently started playing trumpet in an 18-piece swing band. We play at retirement homes, school and church functions, and have played at several youth swing dances.
Meet Ken Smith of SFGAnd learn more about SFG!

Renato CaselloSenior Account Executive
Renato.casello@tc.tc
Senior Account Executive P: 403-258-8442 Cell: 403-819-8879
Q: What do you do at your company?
I have over 25 year’s experience of sales and marketing in the printing industry working with two of the largest print media companies in the world. I can offer expertise in Web, offset and digital printing through the largest printing network in Canada. My goals are to help companies’ engineer marketing solutions that help anticipate their customer’s desires and needs into the rapidly changing future with the latest and best technology available.
Q: What's new at Transcontinental Printing?
Over the last few years, the company has invested heavily in its printing network to ensure it provides state-of-the-art technology. Our services include a wide array of solutions for our customers, including premedia, printing and distribution. Our network of 16 printing plants enables us to serve our business partners from coast to coast.
Q: What hobbies or activities do you enjoy doing?
I enjoy travel and consider myself to be a foodie and wine enthusiast. I also enjoy spending time with my wife and three kids and like all sports and the outdoors.

Jane McCoyPresident
JaneM@cdmlist.co
405-726-8780 ext. 120
Q: What do you do at your company?
President.
Q: What's new at Chilcutt?
Same great staff and customer service.
Q: What hobbies or activities do you enjoy doing?
Spending time with my grandson, reading, watching sports and playing golf.